Privacy Policy

Policy Active From: 13 January 2010 (Day Month Year)
Muscle Worx Pty Ltd Has created this privacy policy to demonstrate our commitment to maintaining high levels of privacy of the users of our website. Our reliable reputation means we are committed to maintaining high levels of privacy for all our aussie customers. Please read the following to learn more about our privacy policy, and how we treat personally identifiable information collected from our visitors and users.

What information does Muscle Worx collect?

You can visit the Muscle Worx website without revealing any personal information. However, Muscleworx.com.au needs to collect certain personal information if you wish to purchase our products, register an account, receive Muscleworx.com.au newsletters or to use certain services that maximize customer enjoyment. Personal information such as your identity name, billing address, date of birth, delivery address and email address are collected for delivery of the products that you order, and to contact you in regard to your order if necessary. These details are retained in our database for record keeping purposes. If you have registered as a member, you can change or delete these details at any time by logging in to your account using your email address and password, and then going to the (view or change my account information) section. Our website does use cookies through your internet browser, these are used to store login information and may include historic items left in your cart when you last logged in! By accessing the services of Muscleworx.com.au and voluntarily providing us with the requested personal information, you consent to the collection and use of the information in accordance with this privacy policy and our third party payment affiliate.

Information Sharing and Disclosure

Muscleworx.com.au may disclose your personal information to third parties who work on behalf of Muscleworx.com.au to provide products and services requested by you. We will share information for these purposes only with third parties who agree to abide by our policies with respect to personal information.

Muscleworx.com.au may otherwise disclose your personal information when:

 - We have your express consent to share information for a specified purpose;
 - We need to respond to court orders or such other legal process;
 - We need to protect the personal safety of the users of our websites or defend the rights or property of the Muscleworx.com.au ownership organisations;
 - We find that your actions on our websites violate the Muscleworx.com.au Terms and Conditions or other guidelines for specified products or services.

Consent

If you do not consent to the collection, use or disclosure of your personal information as outlined in this policy, please do not provide any personal information to Muscleworx.com.au. if you have provided personal information to Muscleworx.com.au and no longer consent to its use or disclosure as outlined herein, please notify Muscleworx.com.au at info@muscleworx.com.au.

Digital Security Statement

Our internet stores are 100% secure where you personally indefinable information is concerned. If you elect to pay online using your credit card, your card details are not stored or viewed by Muscleworx or by any person except you, at any time during the transaction. Muscleworx.com.au is certified to the PCI PA-DSS 1.2 standard and uses industry standard encryption and frameworks to protect data transmissions as they are passed directly to our merchant bank ANZ. Your muscleworx.com.au information is additionallt protected for your privacy, security and best business PRACTICES.

How do I unsubscribe to newsletters?

You may also at any time unsubscribe from newsletters within your account details section if you do not wish to receive newsletters from Muscleworx.com.au. This site does not show any external advertizement beyond the internal promotion products we sell, minimizing cookies use.

General Information

Any other information you provide at the checkout, such as comments or survey responses, are used to better plan future items to add and developments for the web site. General site traffic data is also collected for the purpose of site maintenance and improvement. This provides only generalised information about how often certain pages are viewed. This does not identify individual users, but instead gives us feedback our customers are interests, and alerts us to any areas of the site that may be difficult to navigate.

What about if the information you have is wrong or needs to be changed? Just log in using your email address and password, and go to the (view or change my account information) section. If you are having trouble using this feature please contact us and we will make the relevant changes and report back to you.

Changes to this Privacy Policy

Muscleworx.com.au may at anytime, without notice to you and in its sole discretion, amend this policy from time to time. Please review this policy periodically. Your continued use of Muscleworx.com.au Online site after any such amendments signifies your acceptance thereof.

Questions or Suggestions

If you have any questions, suggestions or other concerns about this privacy policy, or your access to your own personal information solutions you should also contact us at info@muscleworx.com.au.

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