Muscle Worx Online Shipping & Goods Returns
POSTAGE IS FREE WHEN YOU SPEND OVER $99. FLAT RATE OF $9.95 FOR OTHER ORDERS.
Our couriers deliver daily to Sydney and regional NSW, Melbourne & regional Victoria, Brisbane and regional Queensland, Adelaide & regional South Australia, Perth & regional WA, Darwin & regional Northern Territory and Hobart and Tasmania. You can pay with a credit card, or with PayPal (even if you don't have a PayPal account)
Please make sure to leave your mobile number for smooth transactions when we need to get in touch regarding your order details.
Muscle Worx despatches orders twice a day through Australia Post and other local and national couriers.
Within WA: 0-4 working days. This depends on where you live. Some remote areas could possibly take longer.
Other States: Usually around 4 working days. This depends on where you live. Some places in QLD may take up to 10 days.
Cocos Island / Christmas Island: Currently not available in these regions.
We do not despatch orders on weekends / public holidays
Please contact us on 1800 725 660 BEFORE the checkout process. Additional charges may be incurred.
After Your Purchase
You'll receive a confirmation email when your order has been submitted. If for any reason we cannot despatch your order, we will notify you by telephone or e-mail within 3 days of ordering to offer alternative purchases or a full refund.
Problem with Your Orders?
Please call us on 1800 725 660 during 9am - 3pm (AWST) if there's a problem with your order.
Alternatively, click here to contact us via an online form. Please remember to include your name, order number, e-mail and contact number to assist us in assisting you as soon as possible.
Acceptance of Orders
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor constitute confirmation of our offer to sell. Muscle Worx reserves the right at any time after receipt of your order to accept or decline your order for any reason. We reserve the right to refuse any order without giving reason. We will communicate this to you at our first opportunity and without hesitation.
Click here to view the full terms and conditions.
Our Refund Policy
Please choose carefully as we do not give refunds if you simply change your mind or make a wrong decision. If you received an incorrect product, faulty product or incorrectly described, we will offer you an exchange or full refund.
By placing an order, you:
- Warrant and represent that you are at least 18 years old
- Agree to have sought advice from an independent and qualified health practitioner relating to your supplementation intentions
- Agree to use any information from this website in accordance with advise from an independent and qualified health practitioner.