Muscle Worx Online Shipping & Goods Returns
POSTAGE IS FREE WHEN YOU SPEND OVER $99. A FLAT RATE OF $9.95 APPLIES FOR ANY OTHER ORDER WITHIN AUSTRALIA.We currently do not offer international shipping.
With our distribution centres being located in WA,SA and NSW we can guarantee speedy delivery across Australia. You can pay with a credit card, or with PayPal (even if you don't have a PayPal account)
Please make sure to leave your mobile number for smooth transactions when we need to get in touch regarding your order details.
Muscle Worx despatches orders daily using Startrack,Australia Post and other local and national couriers from our distribution centres in WA,SA and NSW.
We do not despatch orders on weekends / public holidays
Please contact us on 1800 725 660 BEFORE the checkout process. Express Post rate is calculated by weight and destination and extra charges may apply.
Authority to leave
If you are confident that your parcel can be safely left in the event you are not home, you can give an 'Authority to Leave' instruction however Supplement Mart will accept no responsibility for items marked 'ATL' and will consider the items left as instructed, once notified of delivery.
After Your Purchase
You'll receive a confirmation email when your order has been submitted. If for any reason we cannot despatch your order, we will notify you by telephone or e-mail within 3 days of ordering to offer alternative purchases or a full refund.
Problem with Your Orders?
Please call us on 1800 725 660 during 9am - 3pm (AEST) for any customer service-related enquiries. Alternatively, click here to contact us via an online form. Please remember to include your name, order number, e-mail and contact number to assist us in assisting you as soon as possible.
Acceptance of Orders
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor constitute confirmation of our offer to sell. Muscle Worx reserves the right at any time after receipt of your order to accept or decline your order for any reason. We reserve the right to refuse any order without giving reason. We will communicate this to you at our first opportunity and without hesitation.
Click here to view the full terms and conditions.
Our Refund Policy
Please choose carefully as we do not give refunds if you simply change your mind or make a wrong decision. If you received an incorrect product, faulty product or incorrectly described, we will offer you an exchange or full refund.
By placing an order, you:
- Warrant and represent that you are at least 18 years old
- Agree to have sought advice from an independent and qualified health practitioner relating to your supplementation intentions
- Agree to use any information from this website in accordance with advise from an independent and qualified health practitioner.